What do the membership fees cover?
The membership fees are for services outside of standard office visits. Please see this list of membership benefits for a complete list of what is included with each membership tier.
Will the membership fee be used to pay for office visits?
No, we will continue to bill insurance or cash pay if out of network for office visits. This includes in person office visits, televisits, e-visits and group visits. Your patient responsibility will still be due based on contracts with your insurance company or our cash pay fee schedule if you are out of network.
How do I sign up for a membership?
If you'd like to sign up for a membership, just let our staff know and we will get you the necessary consent form to sign and make sure we have an up-to-date credit card on file.
How do I pay for monthly membership?
Memberships will be charged using your credit card on file automatically once a month. If you choose to prepay, you may prepay with either a credit card, check or cash. If you choose to not have a card on file, memberships must be prepaid with cash or check.
Are there discounts if I want to prepay for the membership?
If you choose to prepay your membership fees, there are discounts available. If you pay for 3 months in advance, there is a 10% discount. If you prepay for 6 a month membership, there is a 20% discount.
How long are the membership terms?
Memberships are for a minimum of 3 months. You can upgrade your membership to a higher tier at any time but you must be at that tier for at least 3 months before you cancel or downgrade. After the initial 3 month term, you can extend on a month by month basis.
When will members be able to access the On-Demand Education Content?
Our on-demand online educational contact will start to be available Spring2024
How do we access the On-demand Educational Content
(Coming soon. Please check back)
Is membership mandatory?
We have found that to provide the highest level of service, a patient membership program is necessary. Currently nearing patient capacity limits, we are sensitive to the level of service delivered. With the membership plan, we commit to providing the best care to members, including last minute appointments. Check out all of the membership benefits.
How do I know what Tier membership I will need?
Your membership tier will be based on anticipated complexity of care based on your conditions and treatment plan. Dr. Worden will discuss at initial visit after she has reviewed your records and met with you. Most new patients will be either Tier 2 or 3 then "downgrade" to lower tier once their conditions are stable after the first 3-6 months. Tier 1 is meant for those who have stable conditions that do not require longer visits or more access to Dr. Worden.
Can new patients become a member before seeing Dr. Worden for the first time?
We encourage new patients to meet with Dr. Worden for your first new patient visit before choosing a membership. This will allow you to decide if working with Dr. Worden is truly what you want to do, before you spend any money on a membership you may choose not to utilize.
What happens if I can no longer see Dr. Worden?
In the event that you will not be able to continue care under Dr. Worden due to extenuating circumstances such as moving to a state in which Dr. Worden is not licensed or insurance change that would not allow coverage for visits with Dr. Worden, please discuss this directly with our membership coordinator. We are willing to be flexible and accommodate such circumstances.
What if I want to cancel my membership?
If you would like to cancel your membership, just message our office and we will cancel the membership and also the recurrent charge on the credit card. We do ask for a minimum 3 month term and any cancellation prior to that will not be refunded. This cancellation must be made in writing, so a portal message, text or email will suffice. Please note, once the membership is canceled, you will no longer have access to the membership benefits. When you are ready to restart, you can always restart the membership at any time. There are no refunds of any pre-paid membership fees.
If I cancel a membership, will I still have access to purchase supplements online?
Yes, all patients who have registered with Fullscript, Pure Caps Pro or have the link to order from other supplement companies, will continue to have access to order, what will change however is the discount offered on Fullscript.